Privacy Policy

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve our services. Specifically, we use your data to:

• Process and fulfill your orders, including payment and shipping.
• Send transactional emails (order confirmations, shipping updates).
• Provide customer support and respond to inquiries.
• Personalize your shopping experience and product recommendations.
• Detect, investigate, and prevent fraudulent activity.
• Comply with legal obligations and enforce our Terms of Service.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These include:

• Essential Cookies — required for authentication, cart functionality, and security. Cannot be disabled.
• Analytics Cookies — help us understand how visitors interact with our site (e.g. page views, session duration) so we can improve the experience.
• Marketing Cookies — used to deliver relevant advertisements and measure campaign effectiveness.

You can manage cookie preferences through your browser settings. Disabling certain cookies may limit site functionality.

4. Third-Party Services

We share data with select third-party service providers who help us operate SwiftDrop. These include:

• Stripe — processes payments. We never store your full card details on our servers.
• Supabase — provides authentication and cloud database infrastructure.
• Shipping Carriers — we share your delivery address with logistics partners to fulfill orders.
• Analytics Providers — such as Google Analytics, to help us understand site usage patterns.

Each third-party provider is contractually obligated to protect your data and use it only for the purposes we specify.

5. Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption in transit (TLS 1.3), encryption at rest, secure password hashing, and regular security audits. While we strive to protect your data, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict certain processing activities.
• Receive a portable copy of your data in a machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the information below.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Order records are kept for a minimum of 7 years to comply with tax and accounting regulations. You may request account deletion at any time by contacting support.

8. Children's Privacy

SwiftDrop is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Your continued use of SwiftDrop after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

• Email: support@swiftdrop.com
• WhatsApp: Chat with us